Shipping & Returns

Shipping Methods

Thank you visiting and shopping at DuttyFoot ‘N Mavis. DurttyFoot ships all of our orders via USPS or FedEx. We offer various shipping methods including standard, express, and overnight shipping. Shipping costs vary depending on the shipping method and the destination.

Processing and Shipping Times
All orders are processed within 24 hours of receipt. Shipping times vary depending on the shipping method and the destination. We will provide you with an estimated delivery date when you place your order.

Shipping Address
Please make sure that your shipping address is correct and complete. We are not responsible for packages that are lost or delayed due to an incorrect or incomplete address.

Shipping Confirmation
We will send you a shipping confirmation email with tracking information once your order has shipped.

Returns and Exchanges

We accept returns and exchanges within 30 days of purchase. To be eligible for a return or exchange, the item must be unused and in its original packaging.

Return Process
To initiate a return or exchange, please contact our customer service team. We will provide you with a return shipping label and instructions for returning the item.

Refunds
Refunds will be issued to the original form of payment once we receive the returned item. Shipping costs are non-refundable.

Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team within 5 business days of receiving the item. We will provide you with a return shipping label and instructions for returning the item.

Non-Returnable Items
Certain items such as final sale items, gift cards, and personalized items may not be eligible for returns or exchanges. Please refer to the product description for specific return policies.